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As a small business owner or manager, having problems with your Point Of Sale system can be a nightmare. In the past, I would look for help from the companies I had purchased the equipment from and who took care of our processing only to find myself leaving voicemails and feeling helpless. The beauty of OCPOS is their willingness to help in a crisis. Ron Kanzaki always picks up the phone when I call and helps me troubleshoot. The equipment has been very reliable and we have not experienced many problems, but when we have, Ron has been there for us. When it came to negotiating terms, we told him what we had to work with and he found the best solution for us. I highly recommend OCPOS to anyone in the market and they have made a customer of Old Cal Coffee for life. We are grateful to do business with them.
OCPOS is there for us, day or night, and even on holidays! With the best support team and easy-to-manage software, = OCPOS is a fantastic choice!
Ron at OCPOS has been integral in keeping the integrity of our systems in place. Whenever there is an issue, he has proven to be easily reachable and is always making it happen for us. His quick and efficient service has certainly helped us out with unexpected hiccups, and otherwise. He makes sure that our POS is as smooth as can be.
OCPOS has been my POS and IT provider for over a decade. They are there for us to update, archive, protect and comply with regulations, as well as rescue us when we need urgent support. The restaurant business can’t operate without reliable technology, and it is reassuring to know that OCPOS understands our needs and responds with solutions. OCPOS is an essential business partner for the Original Pancake House locations we own and operate.
We have used OCPOS for over 10 years and during that time have never had an issue that could not be resolved quickly with little to no disturbance to our café operations. They have kept us current with all of the changing regulations and system requirements, and we consider them a partner in our Café operation’s success.
OCPOS has been an incredible partner. They handle all three of my locations and have implemented new systems at each. The process was professional, quick and fairly priced. They are available for any of my POS system needs and are an invaluable asset to my team!
We’ve always been extremely happy with Ron and his team. He’s professional and attends to situations immediately!